Terms & Conditions
Last Updated: June 2026
1. Acceptance of Terms
By engaging with Advaxe, signing a service agreement, or making a partial payment for any project (including Web Development, Mobile Apps, Graphic Design, Video Editing, Digital Marketing, or POS & Accounting Software), you agree to be legally bound by these Terms and Conditions. Please read them carefully before commencing any project.
2. Project Initiation & Scope
Project development begins only after a definitive scope of work is approved by the client and the required initial advance or milestone payment is received. Any additional features or revisions requested outside the initial agreed scope will incur separate costs and extend the delivery timeline.
3. Payment & Strict No-Refund Policy
At Advaxe, we allocate human resources, dedicated developers, servers, and premium tools immediately upon project confirmation. Therefore, we maintain a very strict policy regarding financial returns:
Once a website, application, custom software, or design project has been officially ordered, developed, or handed over to the client, all payments made are 100% strictly non-refundable. Under no circumstances will a refund, chargeback, or cancellation credit be issued after service acquisition or after project delivery. The client accepts that they forfeit any right to a refund once digital work has commenced or source files/credentials are deployed.
4. Client Review & Delivery
Upon completing development, we provide a preview link or staging environment for the client to review and test. The client is responsible for reviewing the platform and submitting necessary fixes within the agreed evaluation period. Once approved and deployed to the live server, the project is considered fully delivered and finalized.
5. Revisions and Post-Handover Support
We provide a standard complementary support period (as specified in your invoice) to fix bugs or deployment errors. However, structural revisions, new module additions, or platform changes requested after the project is live are subject to standard developer maintenance hourly rates.
6. Intellectual Property & Ownership
Full legal ownership, licensing, and access credentials of the website or custom software will be transferred entirely to the client only after all final outstanding invoices and balances have been paid in full to Advaxe.
7. Governing Law
These terms and service contracts are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising directly from service delivery agreements shall be subject to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh.